The eBook Library is an exciting new development from www.cila.co.uk that will allow you to download complete copies of many books on various loss adjusting topics. In order to download and read eBooks you will first need to download and install the eBook reader software. The book has direct commercial application for brokers, account executives, business development staff underwriters and others within insurance. It will appeal to the purchasers of insurance be they Risk Managers or Finance Directors, in helping to protect their business bottom line. The primary focus is on getting the cover right before a claim occurs. Claims are rehearsed only to the extent that they assist this objective.